VehDB Insights · NHTSA owner complaints

The Most Complained-About Vehicles of the 2021 Model Year

Every complaint owners filed with NHTSA against 2021 model-year vehicles, whenever it was filed, ranked by vehicle. Complaints are unverified owner reports, but they are the earliest public reliability signal and they precede recalls.

27,187
Owner complaints
filed with NHTSA, 2021 model year
721
Vehicles complained about
distinct make and model
1,176
Complaints citing a crash
344 citing a fire
899
People injured
27 deaths reported
2021 model-year vehicles ranked by NHTSA owner complaints
# Vehicle Complaints Crashes Fires
1 Tesla Model Y
1,066
86 6
2 Ford F-150
997
13 4
3 Jeep Wrangler
909
20 27
4 Chevrolet Silverado 1500
807
20 11
5 Ford Bronco Sport
679
18 16
6 RAM 1500
673
26 4
7 Tesla Model 3
657
45 5
8 GMC Sierra 1500
551
5 6
9 Toyota Highlander
503
16 4
10 Volkswagen Atlas
465
8 1
11 Chevrolet Tahoe
443
9 3
12 Hyundai Palisade
429
8 1
13 Honda Pilot
424
12 1
14 Ford Explorer
413
14 5
15 Jeep Grand Cherokee
401
20 8
16 Toyota Rav4
382
46 7
17 Chrysler Pacifica
364
11 1
18 KIA Seltos
363
13 6
19 KIA Telluride
354
7 4
20 Ford Mustang Mach E
343
14 1
21 Ford Escape
338
9 9
22 Volkswagen Id.4
330
27 1
23 Honda Cr-V
325
14 1
24 GMC Yukon
320
9 0
25 Subaru Outback
296
9 1

Top 25 vehicles by complaint count. Source: NHTSA ODI complaint file, aggregated Sep 8, 2026.

What 2021 owners complained about

The ten components named most often across every 2021 model-year vehicle. A complaint naming several components counts once for each.

Components most reported in NHTSA complaints against 2021 vehicles
Component Complaints Crashes Fires
Engine 5,550 86 123
Electrical System 5,064 144 145
Unknown Or Other 4,107 165 76
Power Train 4,064 88 21
Service Brakes 2,198 265 16
Fuel/Propulsion System 1,843 38 37
Steering 1,635 106 11
Forward Collision Avoidance: Automatic Emergency Braking 1,615 173 10
Air Bags 1,268 355 11
Forward Collision Avoidance: Adaptive Cruise Control 1,189 43 1

Methodology

  • Source: the official NHTSA ODI complaint file (US DOT, public domain), aggregated into VehDB weekly. Last refresh: Sep 8, 2026. Narratives and complainant details are never stored.
  • A complaint is one report by one owner. It counts once in the vehicle totals, and once per component it names in the component table, so component figures over-count if summed.
  • Only vehicle complaints with a known model year are included; tire, equipment and child-seat complaints are excluded.
  • Counts are absolute, not normalised by sales: a best-selling model accumulates more complaints than a niche one at the same defect rate. A high count is not by itself a verdict on quality.
  • Crash, fire, injury and death figures are what the owner reported on the complaint form, not verified outcomes.

Need complaint data per vehicle?

GET /v1/cars/{uuid}/complaints returns these statistics for any car in the catalogue, and the complaints_for_vehicle MCP tool gives them to AI agents.