VehDB Insights · NHTSA owner complaints

The Most Complained-About Vehicles of the 2014 Model Year

Every complaint owners filed with NHTSA against 2014 model-year vehicles, whenever it was filed, ranked by vehicle. Complaints are unverified owner reports, but they are the earliest public reliability signal and they precede recalls.

55,677
Owner complaints
filed with NHTSA, 2014 model year
805
Vehicles complained about
distinct make and model
2,762
Complaints citing a crash
1,092 citing a fire
2,411
People injured
58 deaths reported
2014 model-year vehicles ranked by NHTSA owner complaints
# Vehicle Complaints Crashes Fires
1 Jeep Cherokee
2,642
56 16
2 Ford Focus
2,597
68 9
3 Jeep Grand Cherokee
2,374
149 40
4 Ford Escape
2,078
47 103
5 RAM 1500
1,757
98 24
6 Ford Explorer
1,674
32 6
7 Ford F-150
1,522
38 16
8 Chevrolet Silverado 1500
1,434
61 18
9 Ford Fusion
1,328
51 9
10 Nissan Altima
1,113
52 8
11 KIA Sorento
983
23 45
12 Honda Accord
977
52 9
13 KIA Soul
896
33 69
14 Dodge Durango
782
23 9
15 Hyundai Sonata
743
29 39
16 GMC Sierra 1500
738
24 7
17 Chevrolet Cruze
702
70 17
18 Jeep Wrangler
652
21 24
19 Chrysler Town And Country
636
20 16
20 Chevrolet Impala
633
19 8
21 Volkswagen Passat
594
19 3
22 Honda Cr-V
586
36 7
23 KIA Optima
583
20 42
24 Nissan Pathfinder
574
19 3
25 Jeep Patriot
548
31 7

Top 25 vehicles by complaint count. Source: NHTSA ODI complaint file, aggregated Sep 8, 2026.

What 2014 owners complained about

The ten components named most often across every 2014 model-year vehicle. A complaint naming several components counts once for each.

Components most reported in NHTSA complaints against 2014 vehicles
Component Complaints Crashes Fires
Engine 11,285 218 529
Power Train 9,777 353 63
Electrical System 8,761 232 430
Unknown Or Other 6,693 257 191
Steering 5,529 276 21
Air Bags 5,474 1,114 34
Service Brakes 4,045 522 42
Fuel/Propulsion System 3,295 93 101
Vehicle Speed Control 2,522 377 9
Exterior Lighting 2,434 52 32

Methodology

  • Source: the official NHTSA ODI complaint file (US DOT, public domain), aggregated into VehDB weekly. Last refresh: Sep 8, 2026. Narratives and complainant details are never stored.
  • A complaint is one report by one owner. It counts once in the vehicle totals, and once per component it names in the component table, so component figures over-count if summed.
  • Only vehicle complaints with a known model year are included; tire, equipment and child-seat complaints are excluded.
  • Counts are absolute, not normalised by sales: a best-selling model accumulates more complaints than a niche one at the same defect rate. A high count is not by itself a verdict on quality.
  • Crash, fire, injury and death figures are what the owner reported on the complaint form, not verified outcomes.

Need complaint data per vehicle?

GET /v1/cars/{uuid}/complaints returns these statistics for any car in the catalogue, and the complaints_for_vehicle MCP tool gives them to AI agents.