VehDB Insights · NHTSA owner complaints

The Most Complained-About Vehicles of the 2017 Model Year

Every complaint owners filed with NHTSA against 2017 model-year vehicles, whenever it was filed, ranked by vehicle. Complaints are unverified owner reports, but they are the earliest public reliability signal and they precede recalls.

50,542
Owner complaints
filed with NHTSA, 2017 model year
781
Vehicles complained about
distinct make and model
2,074
Complaints citing a crash
715 citing a fire
1,839
People injured
90 deaths reported
2017 model-year vehicles ranked by NHTSA owner complaints
# Vehicle Complaints Crashes Fires
1 Ford Escape
2,670
39 15
2 Honda Cr-V
1,759
42 4
3 Ford Explorer
1,682
34 11
4 Chrysler Pacifica
1,509
46 10
5 Ford F-150
1,426
42 21
6 Jeep Cherokee
1,332
24 6
7 Ford Edge
1,316
25 1
8 Ford F-250 Sd
1,155
12 13
9 Ford Fusion
1,106
37 8
10 Hyundai Tucson
1,083
13 26
11 Hyundai Santa Fe
960
14 23
12 Subaru Outback
917
32 3
13 Honda Pilot
916
9 5
14 Ford Focus
896
18 2
15 RAM 1500
868
80 16
16 KIA Sorento
800
13 32
17 Hyundai Elantra
764
37 6
18 Hyundai Sonata
761
28 11
19 Chevrolet Silverado 1500
711
36 12
20 GMC Acadia
702
10 2
21 Chevrolet Malibu
701
16 4
22 Chevrolet Volt
695
8 9
23 RAM 2500
688
12 6
24 Nissan Rogue
596
57 8
25 Honda Civic
591
23 6

Top 25 vehicles by complaint count. Source: NHTSA ODI complaint file, aggregated Sep 8, 2026.

What 2017 owners complained about

The ten components named most often across every 2017 model-year vehicle. A complaint naming several components counts once for each.

Components most reported in NHTSA complaints against 2017 vehicles
Component Complaints Crashes Fires
Engine 13,636 161 319
Power Train 8,056 177 38
Electrical System 7,995 169 261
Unknown Or Other 7,313 271 160
Steering 4,006 174 10
Service Brakes 3,845 455 36
Fuel/Propulsion System 3,341 60 64
Air Bags 2,552 804 19
Structure:body 2,041 156 34
Vehicle Speed Control 1,967 263 9

Methodology

  • Source: the official NHTSA ODI complaint file (US DOT, public domain), aggregated into VehDB weekly. Last refresh: Sep 8, 2026. Narratives and complainant details are never stored.
  • A complaint is one report by one owner. It counts once in the vehicle totals, and once per component it names in the component table, so component figures over-count if summed.
  • Only vehicle complaints with a known model year are included; tire, equipment and child-seat complaints are excluded.
  • Counts are absolute, not normalised by sales: a best-selling model accumulates more complaints than a niche one at the same defect rate. A high count is not by itself a verdict on quality.
  • Crash, fire, injury and death figures are what the owner reported on the complaint form, not verified outcomes.

Need complaint data per vehicle?

GET /v1/cars/{uuid}/complaints returns these statistics for any car in the catalogue, and the complaints_for_vehicle MCP tool gives them to AI agents.